Analytics Dashboard

Avanan’s Analytics examines the scanned data and presents it in the form of useful information for your analysis and necessary remedial actions.

Analytics is supported for these SaaS applications:

  • Office 365 Mail
  • Office 365 OneDrive
  • Office 365 SharePoint
  • Gmail
  • Citrix ShareFile
  • Microsoft Teams
  • Google Drive
  • Slack
  • Box

To view analytics for a SaaS application:

  1. Go to Analytics > Analytics.
  2. Select the required SaaS application.
  3. Select the period to view the analytics (Last 24 hours, 7 days, 30 days, 60 days, and 90 days).

Viewing Analytics

  1. Log in to the Avanan portal.
  2. Click Analytics > Dashboard.
  3. Select the SaaS application.
    saas-selection
  4. Select the period to view the analytics.
    • Last 24h
    • Last 7 days
    • Last 30 days

Analytics for Office 365 Mail and Gmail

Note - For Office 365 Mail, to include/exclude the analytics for Microsoft quarantined emails, toggle Include Microsoft Quarantine to On/Off from the top-right corner of the page.

Analytics Sub-category Actions
Attack Detections

Detections by Type
The number of attacks detected per type.

detections-by-type
  1. Click on an attack type or action.
    The Analytics Events page shows the list of security events.
  2. To export the list in a CSV file format, click Export to CSV.
  3. Click on a security event to view its Email Entity page.

Weekly Attack Category
Weekly data of the number of attacks per type.

weekly-attacks-report

Action by Avanan

actions-by-avanan
My User

Top Attacked Users
List of top attacked users.
top-attacked-users

 None

 
Top Attacked Departments

List of top attacked departments.
top-attacked-departments
Built In Security
(Does not apply to Gmail)

Microsoft Detection By SCL Level
The number of detections by Microsoft with Spam Confidence Level (SCL).

built-in-security-1

None

 

Weekly Microsoft detection efficiency (Malware +Phishing)
Weekly data of the number of detections by Microsoft with SCL.

built-in-security-2

 

 

Office 365 OneDrive

The analytics for Office 365 OneDrive shows an overview of the activity in Office 365 OneDrive.

Widget Description
All Files The total number of files in your Office 365 OneDrive.
Incoming Files The number of files received.
Outgoing Files The number of files shared with people outside the company
System Users The number of users that can access your cloud application (not suspended or deleted).
All Folders The number of directories in your Office 365 OneDrive.
Incoming Folders The number of folders created by an external user and shared with an internal user.
Outgoing Folders The number of folders created internally and shared with external users.
Applications Number of application detected that have access to the service.
Security Scan Panel The number of files flagged as malicious.
Users with full access to files All users who have view access to files.
Users with view access to files All users who have view access only.

 

Google Drive

The analytics for Google Drive shows an overview of the activity in Google Drive.

Widget Description
All Files The total number of files in your Office 365 OneDrive.
Incoming Files The number of files received.
Outgoing Files The number of files shared with people outside the company
System Users The number of users that can access your cloud application (not suspended or deleted).
All Folders The number of directories in your Google Drive.
Incoming Folders The number of external directories received.
Outgoing Folders The number of internal directories sent.
Recent Files The number of incoming and outgoing files within the past 24 hours.
Security Scan Panel The number of files found to be malicious.
Live Event Panel Detailed list of events in real time.

 

Shadow IT

Shadow IT is hardware or software within an enterprise that is not supported by the organization's central IT department.

This implies that the organization has not explicitly approved the technology, or it does not know that employees are using it.

Avanan's Approach to Shadow IT

Based on email analysis (Office 365 and/or Gmail), Avanan gives you a direct line of sight into cloud applications in use at your company.

Avanan identifies emails from cloud applications to users that suggest they have been using a cloud application. For example, emails containing messages such as "Thank you for registering" or "You have a notification" suggest that a user has been using a cloud application. When such an email is detected in a user's mailbox, a security event is created with the type of Shadow IT.

Avanan inspects all licensed users' emails for Shadow IT.

Shadow IT Dashboard and Events

Shadow IT events are listed under Events. SaaS usage can then be visualized in the Shadow IT dashboard
visible under Analytics > Shadow IT.

Shadow IT panel and description:

Panel Description
Most Popular Services The total number of files in your Office 365 OneDrive.
Accounts created over time SaaS applications usage pattern over time.
Applications by Risk A breakdown of apps per risk-score.
Applications by Category The categories of apps that are used.
Latest SaaS Usage The most recent discovered events of app usage.

 

Shadow IT classifies the severity of events using these terms:

Panel Description
Low Events found during historical scan.
Medium First event for a user.
High Second or more event for the same user.

 

These actions can be performed on Shadow IT events:

Panel Description
Dismiss Changes the event state to DISMISSED. The event will be removed from the Shadow IT dashboard.
Approve this app

This will add the cloud application to Allow-List. Future occurrences of emails from this specific application to any user will not trigger an event. However, this will not update past events. Consequently, this will not impact the Shadow IT dashboard that will show past usage of the application.

To view and manage the approved applications. contact Avanan support.