License Management - Restricting License Usage

Avanan MSP Portal allows an MSP to set a limit on the number of protected users for each tenant.

Setting a limit to the number of licensed users in a tenant allows the MSP to enforce the license policy on each tenant. A tenant with a limited number of licensed users will present a screen that allows the portal admin to select the protected users. Only the selected list of users will be protected by Avanan. The users that are not selected in the list will not be protected by Avanan - both inbound and outbound emails will not be scanned by Avanan.

Note - After limiting the license usage for a specific customer, new employees will not be protected without manually assigning a license to them.

To activate Licensed Users Management on your MSP Portal, contact Avanan Support.


Offer additional pricing models, such as price tiers and Pay as you Go.

Use Cases

  • Enforcing a pricing model that bills for a fixed number of users (compared to Pay as you Go model).
  • Allow customers to protect only a subset of their users.
  • Avoid protection on service inboxes (For example, printers).

Setting a limit on a tenant

To set a limit on a specific tenant, follow this procedure:

  1. In the MSP Portal, go to Manage Tenants.
  2. Select the tenant and click on License.

  3. Set the desired limit number in the Licensed users box.

  4. Click Update License.

Selecting the protected users

Setting the list of protected users can only be done in portals that have Licensed Users Limit set.

  1. Go to the Avanan portal with a set Licensed Users Limit.
  2. From the left navigation pane, select Configuration > Licenses.
  3. Select the list of users to Assign (protect).
  4. Select the list of users to Un-assign (unprotect).
  5. Click Save.