The Restore Requests screen and the User Reported Phishing screen have been upgraded to include the request state.

Both screens present requests from the end-users: Restore Requests screen presents requests to release emails from the quarantine; User Reported Phishing screen presents emails that are suspected to be phishing.

With the new State column, the security admin can now track the user request state - Pending (no admin action yet); Declined (admin dismissed the request to restore/quarantine); and Quarantined/Restored.

The screens also include a State filter that allows focusing on specific request states. Typical use cases are focusing on Pending requests that require admin focus; and tracking all the requests that were handled by the admins, i.e. all phishing reports that were moved to quarantine.


The new capabilities will be available starting October 4th, 2021.