User Management

The user management support allows MSPs to fully control their MSP Portal users. It is possible to add, remove and edit users according to needs.

All users are portal administrators, and gain access to the managed tenants. Each user can be configured to log in with password or with SAML (if available).

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Create new user

To create a new user

  1. Go to Settings screen, available from the side menu.

  2. In the User Management section, click Create User.

  3. In the opened dialog, specify the following attributes:

    • User First Name and Last Name.

    • User Email to login with.

    • Desired authentication method - Password Login or SAML Login.

  4. Click Save.

Edit User

To edit a user, click on the Edit button in the Actions column.

Delete User

To edit a user, click on the Delete button in the Actions column.

Reset Password

To edit a user, click on the Password Reset button in the Actions column.